THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH GET LAID BEDS, INC., OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
These terms and conditions (these "Terms") apply to the purchase and sale of products and services through www.getlaidbeds.com (the "Site"). These Terms are subject to change by Get Laid Beds, Inc. (referred to as "us", "we", or "our" as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Updated Date" referenced on the Site. You should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.
These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see Section 9 ).
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
(a) Prices posted on this Site may be different from prices offered for our products on other websites. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes.
Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. We strive to display accurate price information, however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
(c) The following terms may be used by us to communicate pricing information:
(i) "Regular Price" references our normal price for a product or service.
(ii) "Sale" refers to a reduced price for a product or service.
(d) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before we accept an order.
Payment options currently available will be presented at checkout. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete,
(ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
(a) We will arrange for shipment of the products to you. Delivery options are set forth on our dedicated delivery page or at checkout. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.
(b) Title and risk of loss will remain with us until delivery to you. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
(c) To mitigate any shipment delays or returns, for recipients who have not yet imported goods from the UK to the USA, our shipping partners may request for the recipient of an order (the Ultimate Consignee) to provide the Ultimate Consignee ID number (EIN or SSN) for all U.S.-bound shipments, regardless of value.
U.S. Customs and Border Protection (CBP) must approve all imports for entry into the United States. CBP requires entry summary documentation that includes shipment details and also identifies the Ultimate Consignee (a person, party, or designee that is located in the U.S. and will receive the shipment; usually the buyer of the goods). When this is required, the CBP will not accept the shipment into the U.S. without the IRS or SSN Number identifying the Ultimate Consignee.(You the customer)
Except for any products designated on the Site as final sale or non-returnable, we will accept a return of non-defective products for a refund of your purchase price, less the original shipping and handling costs provided such return is initiated within five (5) days of delivery (or such longer period as may be required under applicable state law) with valid proof of purchase and provided such products are returned in their original condition. To return products, you must call (646) 851 2943 or email our Returns Department at [email protected] to obtain a return authorization. before shipping your product. No returns of any type will be accepted or processed without a return authorization.
You are responsible for all shipping and handling charges on returned items. We will arrange for shipping for your returned products at your request. If you choose to arrange for shipping, you bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
Refunds are typically processed within approximately fourteen (14) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.
For defective returns, please refer to the manufacturer's warranty (see Section 6 ) included with the product or as detailed in the product's description on our Site.
Products sold on our Site are manufactured by Get Laid Beds Ltd., an affiliated entity. The products and services offered on our Site are covered by the manufacturer's warranty detailed at https://www.getlaidbeds.com/guarantee. To obtain warranty service for defective products, please contact us at [email protected].
EXCEPT AS SPECIFICALLY PROVIDED HEREIN OR IN ACCORDANCE WITH APPLICABLE STATE LAW, ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.
IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
OUR SOLE AND ENTIRE MAXIMUM LIABILITY , FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
The limitation of liability set forth above shall : (i) only apply to the extent permitted by law and (ii) not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.
You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.
We respect your privacy and are committed to protecting it. Our Privacy Policy, https://www.getlaidbeds.com/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
This Site is operated from the US. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Delaware.
(a) YOU AND GET LAID BEDS, INC. ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
(b) The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section 12 . (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.
If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.
(c) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR GET LAID BEDS WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Get Laid Beds, Inc.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
(a) To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
(b) To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to [email protected]; or (ii) by personal delivery, overnight courier, or registered or certified mail to Get Laid Beds, Inc., at 838 Walker Road, Suite 21-2, Dover, DE 19904, Kent County. We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
Our order confirmation, these Terms, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
Last Updated: 20/06/2024
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Get Laid Beds relationship with you in relation to this website. These terms and conditions apply to all orders placed online and over the telephone. If you disagree with any part of these terms and conditions, please do not continue to use our website.
Please note that these terms and conditions do not affect your statutory rights.
www.getlaidbeds.com is a site operated by Get Laid Beds Ltd which is registered in England under the Registration Number: 7919911. The registered office is Barn 3-5, Wharf Way Business Park, Wharf Way, Glen Parva, Leicester, LE2 9UT. VAT registered GB144399392.
Get Laid Beds provide services internationally, please note that our standard delivery costs are applicable to customers within the UK mainland only. To ensure accurate cost information for your location, kindly adjust the country flag located at the top left corner of our website. We appreciate your understanding and look forward to serving you.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
All products and services are subject to availability and may be withdrawn at any time.
Finishes are applied to the exterior of bed frames and drawers. Due to the nature of the materials used in conjunction to the species of wood used, finishes may vary from photos or swatches. Part of the appeal towards our natural wood products is the possibility of variation in colour, grain and knots.
Get Laid Beds may use engineered wood on their bed frames and accessories. Engineered wood does not contain MDF, other composite woods or veneer. Real wood is carefully selected to create a finish with less visible knots. This process is more sustainable and creates stronger components.
All of our beds are handmade to order and therefore keep none in stock.
All literature descriptions and website content of our products are correct at time of going to press. We undergo continuous product development and reserve the right to amend the specifications of any products without prior notice in relation to future sales.
All wood species can react to sunlight exposure and changes in temperature and humidity.
All of our hardwood bed frames will be provided with solid wood slats and additional internal support where required.
We have a limited customisation services but can offer bespoke sizes upon request. Please be aware that there are adjustment costs on beds and mattresses for this service if it is required.
All products including limited edition, seasonal and custom-made products may have their picture edited for visual effect, and the physical product may differ slightly from the picture shown on the website.
All of our beds are designed to be handmade for self-assembly. No experience is necessary and it's advised that 2 people erect for ease. We recommend the optional use of an electric screwdriver and mallet. We cannot refund any costs incurred when the customer chooses to hire someone to assemble or disassemble the bed for them or are unwilling to assemble the bed themselves as it's expected and advertised as all beds being "self-assembly".
All beds are described and manufactured in terms of the size of the mattress required.
Beds and mattresses are manufactured to a tolerance of +/- one inch.
All standard frames (excluding the Space Saver range) are larger than the mattress size by approximately 4 inches (10cm) width & 4 inches (10cm) length.
Please ensure that you are fully aware of your bed and/or mattress dimensions and that they are suitable for the space you have allocated.
The price of any products will be as quoted on our site from time to time, except in cases of obvious error.
Prices for international customers do not Include VAT or custom fees.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you Order Confirmation.
Our site contains a large number of products and options, and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. In the event of a pricing error please contact customer services directly on [email protected] with photos to make us aware.
We are under no obligation to provide the Product to you at the incorrect (lower) price, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
We request payment in full at the time of ordering.
Payment for all products must be by debit or credit card (on request we can accept bank transfers). We accept payment with MasterCard and Visa. Get Laid Beds are not responsible for any additional fees your bank may charge for overseas transactions.
Get Laid Beds do not accept personal cheques.
Goods cannot be delivered until full payment has been received.
Our standard bed frames carry an 11 Year Guarantee, covering the integral structure from the date of delivery. We do not offer a rolling guarantee.
Our Outdoor bed frames carry a 1 year Guarantee, covering integral structure from the date of delivery.
All frames or furniture used in rental or commercial properties are limited to a 2 year guarantee.
(excluding Outdoor Frames, please see above.)
These guarantees do not include general wear and tear, neglect, instances of damage caused by misuse, improper assembly or environmental factors. Wear and tear includes but is not limited to scratches, chips, marks, stains, discolouration and natural aging of the wood.
After the initial 12 month period we are unable to offer replacements or refunds for any beds which experience movement or noise. This will come under general wear and tear and will not be covered.
When replacing parts we cannot guarantee the exact colour match due to the natural product, ageing from light and wear.
Our guarantee covers the individual components rather than a complete new bed.
After 12 months the customer will be responsible for the delivery and return of the faulty bed/components to our main factory in exchange for new/refurbished parts.
To claim on your bed frame guarantee we will require pictures to show any issues. If these pictures do not clearly show a manufacturing fault present we reserve the right to collect the bed frame for inspection. Should a fault be found, a like for like replacement parts will be dispatched. If no fault is found, you will be liable to cover the full costs of delivery for both directions.
Any modifications made whatsoever to the bed frames or other products sold, e.g. painting an untreated finish, attaching an alternate headboard etc, will void the guarantee.
The above guarantees are in addition to and do not affect your statutory rights.
It is the customer responsibility to check that all the details on the order confirmation email are correct, including the exact specifications of the product and delivery details.
Any customised, bespoke or adjusted products are non-refundable and cannot be cancelled once production has commenced. Get Laid Beds reserve the right to retain 50% of the cancelled order value to offset our manufacturing and administration costs if this occurs.
Any limited edition, custom made or seasonal products are non-refundable and cannot be cancelled once production has commenced. Get Laid Beds reserve the right to retain 50% of the cancelled order value to offset our manufacturing and administration costs if this occurs.
Any bed frame ordered in a “hardwood” finish is a custom made to order product and due to this, cannot be cancelled once production has commenced. Get Laid Beds reserve the right to retain 50% of the cancelled order value to offset our manufacturing and administration costs if this occurs.
Refunds are authorised once the return has been accepted. The refund can take up to 14 days to appear in your account and will be refunded via the original payment method used for the order.
We cannot complete the refund until the products have arrived back at our Leicester workshop.
Get Laid Beds reserves the right to charge an additional custom alteration fee of $113.00 - $127.00, if the customer asks for their originally requested custom alterations to be amended, before production of the order commences. If production of the order has already started, it is not possible to make changes to the originally requested custom alterations.
If you have had your product delivered and have changed your mind please refer below to our Refunds and Returns policy.
Standard Flat Packed Delivery
Delivery dates will be arranged at the point of order online and confirmed via confirmation email.
All international deliveries are a non-guaranteed date and time service. Any timescales provided are a guide only and may be longer due to other variables, such as customs and local public holidays.
Further delivery specifics are referenced on the delivery page on the website.
We reserve the right to charge an additional $69.00 delivery attempt fee if we have made multiple delivery attempts (at least 3 times) and the customer has not been present to accept at the agreed time and date and therefore the product has been sent back to the company.
We request 7 working days notice if you wish to postpone your delivery date. Failure to provide sufficient notice may mean the delivery date cannot be changed, or a re-delivery fee may be charged.
We use a number of third party delivery agents to ensure your goods are delivered efficiently and to the date requested, however in the unlikely event that goods have been delayed by unforeseen circumstances (such as snow, floods, heavy traffic, road closures, sickness etc) the delivery company may not be able to make the delivery on the date requested. In this event, we will aim to attempt the delivery at the earliest convenience and is beyond our physical control to meet the exact date requested.
Please be aware that the drivers are not insured to take any items into the threshold of your property.
It is expected that upon delivery you will sign to acknowledge receipt of your items ordered with the delivery agent and you accept there is no damage to the goods. It is your responsibility to ensure all goods are delivered as ordered. Any damaged goods must not be accepted or signed for and therefore returned with the courier.
If you are not in to receive your delivery this will be sent back to the courier depot for a maximum of three days before being returned to us. The courier should leave a calling card enabling you to rearrange a delivery. After two failed delivery attempts this will be sent back to our workshop and an additional delivery charge will be needed to re-send the product(s).
If you have requested for your delivery to be left in a safe place, we cannot be held responsible for any missing or damaged products.
We reserve the right to charge a redirection fee of up to $69.00 should you change the delivery address after being dispatched from our warehouse. Address changes after dispatch may take up to 48 working hours to take effect.
If you receive any items from Get Laid Beds that were not part of your order, you must allow Get Laid Beds or its agents to collect the items. Get Laid Beds will be liable for the carriage charges and we will do all we can to arrange a collection date that is convenient for you, however this must be within 14 days of the error being discovered. The receiver retains responsibility for the items until they have been collected for return to Get Laid Beds. Should you be unable to agree on a suitable collection date or our request to return the incorrect items is refused or ignored, we will pursue necessary action to recover the losses.
Collections are available from our Leicester based factory providing we are notified at least 3 days in advance.
Full payment is to be made at point of order if you wish to collect your purchase.
You can collect your goods providing full payment has been received from our Leicester factory on any weekday between 9.00am and 4.00pm. However, you will need to arrange this before visiting.
Please provide proof of purchase and photo ID when collecting.
Our staff members have no authority to vary these terms and conditions of sale.
If you are not happy with your purchase for any reason or in the rare instance you have experienced any defects with the product(s) ordered, please contact us within 14 days to see if we can resolve the issue. This could be determined through sending out a replacement product, component, or an alternative solution that is suitable. If however, you are still unsatisfied with the product and wish to return, the following terms will apply:
Returns must be notified to us in writing via email to [email protected].
You must notify us with your intention to return the product(s) within 14 days of the initial delivery date.
A refund can take up to 14 days to be processed. If returning a product, the 14 day processing period will commence from the point of confirming receipt of the returned products at our warehouse.
Refunds are only made via your original payment method.
If we refund an amount to you in error, you must return this payment to Get Laid Beds when requested and within 14 days of the request.
All items must be unused and returned in their original packaging.
If returning a product to us, they must be received undamaged. It is the customer’s responsibility to ensure the product being returned has suitable packaging during transit to ensure it is not damaged.
If we receive a return product that is damaged and unacceptable for repurpose, we will need to return the product to the customer. This will also incur a delivery cost at our discretion. A refund will not be processed in this instance.
We will need to know all the details of your original order, including order reference number, name, address, the product details and date of order to check our system for the original order.
Due to hygiene reasons, we are unable to accept back any mattresses or bedding products (including soft bedding accessories) that have been removed from their original packaging. This is for health protection reasons and in line with section 28 (3) (a) of the Consumer Contracts Regulation.
Goods made to the consumer's own specifications are excluded from the refund/Returns rights unless there is found to be a fault or not to the correct specification to which it was ordered.
If the product is to be found defective under our warranty, we will refund the delivery costs if they are incurred by the customer. The return delivery cost must be authorised by us prior to arranging.
We reserve the right to charge an additional collection fee of up to $69.00 per attempt if the pre-arranged and confirmed collection date attempt fails.
If you have simply changed your mind about any item ordered and you wish to return it, then in line with the "The Consumer Contracts (Information, Cancellation and Additional Charges Regulations 2013" (which replaced the "Distance Selling Regulations" on the 13th June 2014) you can do so providing you inform us of your decision within 14 working days of the delivery date. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return the item(s) you have up to 28 calendar days to do so at your own expense. Once the item is received at Get Laid Beds workshop, we will issue a full refund for the product to your original payment method used for the order. Please be aware that any shipping costs incurred will be debited from this as it's the customer's responsibility to cover delivery costs on returns for non-faulty goods. This includes both the original outbound delivery and the inbound return delivery. If you wish to book a collection through Get Laid Beds any shipping costs incurred will be debited from the final refund as it's the customers responsibility to cover delivery costs on returns for non-faulty goods. Please note this policy does have some limitations and the aforementioned selling regulations do not apply to business customers.
All custom made beds and bespoke products that are made to the customers’ specific requirements and non-standard items we sell will not fall under the same terms as above regarding our Refunds & Returns Policy unless the goods are to be found faulty and not to the correct specification as to which it was ordered.
For our Easter Sale Easter Egg Hunt there are only a limited amount of voucher codes available to be redeemed. Voucher codes are considered redeemed once they have been used at checkout to apply to corresponding discounts. Therefore, once a coupon code has been redeemed up to the number of the coupon codes availability, the discount code will no longer be valid. The amount of available coupon codes is as follows:
3 of each $75.00 / €75.00 off codes, 4 of each $50.00 / €50.00 off codes, 8 of each $25.00 / €25.00 off codes and unlimited $10.00 / €10.00 off codes. Our website and marketing comms will be updated to reflect the use of these codes and what is still available at our earliest convenience.
All vouchers/coupons and discounts advertised on 3rd party websites or marketing material may not be endorsed by Get Laid Beds and therefore are not valid unless confirmed by Management.
Last Updated: 20/06/2024
WE VALUE YOUR PRIVACY
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Note: International shipping prices are charged per bed rather than per order. This is due to the bulky nature and weight of these products.